A friend from my table-top playing group is playing GW2 and wants to join the guild. He completed the initial portion of the process and received the secret word, but he can't register. After checking all of the check boxes to agree to terms, he enters the secret word and proceeds to the next screen. At that screen he enters a username and all of the other information, but when he tries to submit it, he is sent back to the screen with the checkboxes and the secret word request.
Any suggestions?